Support 
SON Technology has been providing customized IT solutions and services to healthcare organizations in the Orlando area and across the nation for over a decade. We understand healthcare’s fast-paced environment and the complex IT challenges hospitals, medical centers, clinics and private practices face every day and can help you improve your IT capabilities and data security while reducing costs.
Healthcare IT Experience You Can Rely On in Orlando and Across the U.S.
Our team of experts are well versed in the healthcare industry’s specific IT needs, from supporting applications, such as Greenway Intergy & EMR, Remotescan, Opal and Tigerview, to handling EMR migrations, data storage and mobile device integration, securing patient data, and meeting HIPAA compliance regulations.
SON Technology has supported healthcare initiatives of varying complexity and sizes across multiple organizations. Some of our recently completed initiatives include:
- Delivered project management, on-site installation and enterprise data migration services to a large healthcare facility in Lake Nona, FL.
- Provided a turn-key ISP solution with ongoing management and monitoring services to support an Interactive Patient Care system in 10 healthcare facilities located across the South Central U.S.
- Delivered and installed 1600 HP Proliant servers to 285 different medical centers located across the U.S. in support of a SCCM Enterprise Deployment and Implementation.
- Provided project management and on-site installation services for a 400,000 Microsoft Exchange migration for a nationwide healthcare organization.
Benefits of Our Healthcare IT Services
Information technology has the potential to vastly improve your healthcare organization’s productivity and quality of care. However, developing, deploying and maintaining effective IT systems takes specialized know-how and a great deal of time.
That’s where SON Technology comes in. We manage your technology so you can focus on your patients. We provide complete HIPAA-compliant healthcare IT solutions to meet your organization’s needs. Whether you need to upgrade your network, improve network security, roll out new software, or simplify your email system, our suite of managed IT services saves you time and money, improves your IT capabilities, and enhances the quality of the services you provide.
Our Healthcare IT Services
Our healthcare clients in Orlando and across the U.S. benefit from our expertise, experience, and the wide range of services we tailor specifically for each organization:
With our managed IT plans, you get the expertise, support, and protection of a fully staffed IT department for a fraction of the cost. Your healthcare organization will benefit from:
- Around-the-clock IT monitoring and support for your networking equipment
- Helpdesk support for your personnel
- Management and monitoring of desktop computers, servers and networks
- Monthly management reports
- Ongoing maintenance and updates
- Expertise to address network, server, operating system and hardware issues
- Support calls and escalation with 3rd party vendors on your behalf
- Anti-virus and spyware protection
- Application deployment and upgrades
- Desktop optimization
- Hardware upgrades and replacement
- HIPAA compliant security
You need a network that will serve your organization now and in the future. Our healthcare IT engineers will help you plan for growth with a scalable network solution that will reduce costs, frustrations and complexity while improving network agility, security and performance. We’ll:
- Assess your current network and make use of as many of your resources as possible
- Clarify your objectives and design a network to meet them
- Make product and technology recommendations
- Implement and test the designed solution
- Achieve your goals for network improvement
Our computer data security and virus removal solutions will protect your network and data now and in the future. You can focus on providing optimal healthcare without worrying about the security of your network or a disruption in your ability to deliver services due to a security breach. We provide:
- Network antivirus solutions
- Antivirus and Internet protection
- Computer data security
- Intrusion blocking
- Wireless network security
- Virus removal
- Computer and PC security
- Wireless protection
- Security consulting
Your data are a valuable resource essential to your organization’s survival, so having consistent, reliable backups is very important. Our experienced engineers will implement a backup method that best meets your needs and gives you the security you want: onsite, offsite, or a hybrid approach that combines the convenience of onsite backup with the security of offsite storage.
As a healthcare organization, you probably rely heavily on email to conduct business, so complications and problems with your email servers can affect productivity and quality. We help organizations like yours by providing an affordable hosted exchange that is easy to use and reliable. Our secure hosted exchange services feature:
- Easy, web-based email access
- Email archiving capabilities
- Unlimited mailbox storage
- All the features of OWA, including conversation view, mail notifications, calendar reminders, public folders, contacts, tasks, SharePoint documents, and global address list access
- Embedded premium spam and virus protection, live spam statistics and zero-hour virus alerts
- Optimized performance with Akamai IP Acceleration Technology
- Mobile device synchronization
- Simple administration tools to manage email routing, aliases, groups, users, mailbox storage, forwarding, passwords and client configuration in real time
- 24×7 support
- Low monthly, per-mailbox fee
Cloud computing has revolutionized the way healthcare organizations store and secure data. With a cost-effective cloud computing solution from SON Technology, you can consolidate and simplify your IT resources, extend the life of your computer hardware and software, and reduce your ongoing technology costs. In addition, with a cloud computing solution from SON Technology, you get:
- A 7/24 secure environment
- Redundant infrastructure
- Enterprise-grade data management
- High-level support and monitoring
- Automatic backups
- The advantage of flexibility and scalability
A virtualization solution could be just what you need to increase IT efficiency and the return on your IT investments. With a virtualization solution from SON Technology, you will be able to use your IT resources to their full efficiency, decrease the space needed for your IT infrastructure, increase security and improve continuity of IT services. Other benefits of virtualization include:
- Enhanced performance of applications
- Creation of an ideal testing environment
- Automation and increased efficiency of equipment
- Less power consumption and reduced cost
Whether you have a complete project or want to outsource a specific phase of a project, we can customize a solution to fit your needs. Our project managers combine knowledge and understanding of the IT industry with experience in healthcare IT and sound project management methodology.
We execute off a proven process of success to ensure your project is completed as expected: on time and within budget and scope. Our process and specifications for managing healthcare IT projects include various stages, with activities and deliverables associated with each stage. As your project managers, we will:
- Prepare a formal project plan with critical path events and milestones
- Conduct meetings to review project scope, expectations and communication plans
- Guide your project through each stage
- Manage daily operational aspects of the project
- Provide regular project status reports
- Monitor and control your project
- Adhere to project timelines and budgets
To avoid losing your data in case of a disaster and getting your organization running again, you need a solid backup and disaster recovery (BDR) plan. SON Technology provides the IT knowledge, experience and meticulous attention to detail needed to help you develop a BDR plan that will guarantee recovery and continuity in possible disaster situations. Our disaster recovery solutions provide:
- Reliable data backup and recovery that captures everything
- Fast recovery and quick access to lost files
- Offsite storage that protects your data if something happens to your office building
- Built-in archiving that is more reliable and cost-effective than tape backups
- 24/7 monitoring in a secure facility
Call SON Technology Today to Talk with a Healthcare IT Expert
With SON Technology as your IT service partner, you’ll be able to improve productivity and data security, manage increasing IT demands, and control your IT budget. You’ll benefit from improved performance and security of your network, top quality maintenance and support, decreased potential for HIPAA violations, and reduced IT expenditures.
Our IT experts will partner with you to customize the IT services best suited for you now and in the future. Call 407-936-2220 or contact us online for a free healthcare IT consultation.